Coronavirus (COVID-19)

The health and wellbeing of you, your family and our colleagues is our top priority.

We are committed to doing everything we can to provide you with vital services while following government advice on Coronavirus (Covid-19).

This is an ever-changing climate, so we’ll be sending you regular updates on any changes that may affect you and updating our website with all the latest news, advice and support we are offering during this unusual time.

COVID-19 news FAQs Resources

Government advice: Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (two metres apart where possible)
  • Wash your hands regularly

Self-isolate if you or anyone in your household has symptoms.

Our contact centre remains open 9am-5pm, Monday to Friday. If you have any concerns or questions, or you would like to find out more about our advice services, please email or call 0300 500 6262.

We wish you good health in these challenging times.