Latest coronavirus news

An update on our services and support during the coronavirus outbreak

19 June 2020

Our communities have faced extraordinary challenges over the last few months, and although the lockdown rules from government are starting to be modified, many of these challenges are set to continue. More »

Increasing our repairs service to you

3 June 2020

At the beginning of lock down, guided by government advice, we reduced our repairs service to emergencies only. This was to help protect you and our teams while maintaining an essential service.

We’re pleased to share that we’re now able to increase this service again, while continuing to make sure we keep everyone in your home and our teams safe. More »

Our services over the Spring bank holiday weekend

Friday 22 May 2020

It’s important to us that you have access to information you may need over the Spring bank holiday weekend (23-25 May). More »

Activities to do at home

Friday 22 May 2020

Following the government’s announcement on 10 May we all know that – for most of us – the next few weeks will continue as they have been since lockdown began on 23 March. This means staying at home as much as possible, and when you do go out continuing to maintain the two-metre social distance rule to help keep everyone safe and well. More »

Our latest coronavirus update

Thursday 14 May 2020

As the government continues to update its advice on lockdown measures, we will make sure we share with you any changes to service we are able to or are required to make. More »

An update on our services during the coronavirus outbreak

Friday 1 May 2020

We’re working hard to maintain essential services and support our customers who need us most during the coronavirus pandemic. More »

Funds boost for charity helping those in need

Wednesday 29 April 2020

A charity at the front line of supporting people in need during the coronavirus outbreak is to receive a funding boost from Catalyst. More »

The importance of home safety checks during the coronavirus outbreak

Wednesday 29 April 2020

Home safety checks such as your annual gas and electrical safety inspections are very important for your protection. They help us make sure your safety is not compromised by faulty or unsafe boilers, gas or electrical installations in your home. More »

Social distancing: the dos and don’ts

Tuesday 28, April 2020

In the last few weeks, social distancing of two metres or more has become the norm.

We all have a responsibility to keep each other safe and well when out in our communities. You may have seen one of our posters up in your neighbourhood – along with the information on our website. More »

 

Employment and skills – we’re here to help you

Tuesday 28, April  2020

We understand that due to Covid-19, you may have had some changes to your employment or studies. In this uncertain time, we want to let you know that we have ways to help you with employment and skills. More »

Social distancing during essential visits to your home

Friday 24, April 2020

To help us keep all customers, colleagues and contractors safe and well, we are currently only undertaking emergency repairs and essential safety inspections to your homes.

We understand that during this time you may have some concerns about colleagues or contractors visiting your home. As an extra measure to help keep you safe, we’ve provided personal protective equipment (PPE) – such as gloves, masks and disposable aprons – for all colleagues and contractors visiting customers. More »

Leaving unwanted goods in communal areas is a fire safety risk

Thursday 23, April 2020

With many of us at home over the coming weeks, it may feel like the perfect time to have a proper spring clean and declutter.

However, most of the usual places we take our preloved goods – such as the local recycling centre and charity shops – are currently closed. With many local refuse and recycling collection services also running less frequently getting rid of items can be a challenge. More »

Closure of communal areas – keeping you safe and well

Wednesday, 22 April 2020

In order to keep customers safe and well, many of our shared communal areas have been closed until further notice.

Communal areas are parts of a shared house, block of flats, street or estate that people share and use together. More »

An update on our services during the coronavirus outbreak

Friday 17 April 2020

The coronavirus (Covid-19) outbreak continues to impact on us all, and we want to assure you that the health and wellbeing of you, your family and our colleagues remains our top priority. More »

Our services during this Easter break

Thursday, 9 April 2020 

It’s important to us that you have access to information you may need over the Easter break (10-13 April). More »

Coronavirus scams – how to protect yourself

Thursday, 9 April 2020

Scams are one of the most common types of crime in the UK, and coronavirus can create opportunities for fraudsters to exploit it. More »

Social distancing – keeping each other safe and well

Monday, 6 April 2020
When out and about in your community please respect the government regulations around social distancing. We all need to work together to keep you, your neighbours and our colleagues safe and well. More »

Coronavirus Voluntary Sector Support Fund

Friday 3 April 2020

Catalyst has set up an emergency fund to help small charities and voluntary sector organisations responding to support communities with the challenges of coronavirus. More »

Living together during lockdown

Wednesday 1 April 2020

This is an uncertain time that can cause worry and stress. As most of us are spending more time at home, it’s important we remain mindful of our neighbours. Working from home and with children off school brings challenges to our usual routine. More »

Introducing our new wellbeing project

Wednesday 1 April 2020

The health and wellbeing of you, your family and our colleagues is our top priority. In these uncertain times, we want you to know that you’re not alone and we’re committed to support you in any way we can. There are lots of ways that we can support you, so we’re launching our new wellbeing project. More »

Activity pack for young people

Wednesday 1 April 2020

We have created a useful resource pack for young people and their families while at home over the coming weeks. The pack includes educational links for learning, games and family activities.  We’ve also included five competitions, with a chance to win a £50 gift card for each category.  More »

Coronavirus update – resales and staircasing

31 March 2020

The government has issued advice to those looking to buy or sell a property during the coronavirus period while social distancing measures are in place. More »

 

Coronavirus update – estate services

31 March 2020

Our estate services teams and contractors are doing their very best to keep our customers safe and well during this difficult time. More »

 

Coronavirus update: Financial advice and support

30 March 2020

This is an uncertain time and we know that your household income may be changing. If you’re worried about being able to pay your rent or service charge, it’s important you tell us as soon as possible so we can help you. More »

 

Coronavirus update – new government measures

Tuesday, March 24, 2020

On Monday 23 March, the government announced stricter measures to prevent the spread of coronavirus and to keep people at home. You can read the full update on the official Coronavirus government website. These measures are effective immediately and state that you should only leave home for specific or limited purposes. More »

 

Our latest update to our customers

Tuesday, March 24, 2020

The health and wellbeing of you, your family and our colleagues is our top priority. We are committed to doing everything we can to provide you with vital services while following government advice on Coronavirus (Covid-19). More »

 

Catalyst Homes – Coronavirus (Covid-19) statement

Monday, March 23, 2020

As one of London and the South East’s leading housing associations, our goal is to guide customers through their Catalyst home buying journey. We’d like to reassure you that our dedicated sales team is here to support you more than ever during these current challenging times. More »

 

Catalyst coronavirus update 18 March 2020: repairs and maintenance

Wednesday, March 18, 2020

In response to the Covid-19 crisis, and in order to protect our customers, colleagues and contractors, we have reluctantly taken the decision to only carry out emergency repairs from Wednesday 18 March 2020. This means we will not be completing non-essential routine repairs from this date until further notice.

More »

 

Catalyst coronavirus update 16 March 2020

Monday, March 16, 2020

Your health and safety and that of our employees and contactors is our number one priority and we’re continuing to closely monitor the situation around coronavirus. We’re making sure we’re prepared and have detailed plans in place to help minimise disruption to essential services. More »