Other useful information

The health and safety of our customers, colleagues and contractors is our number one priority. We’ve made sure we’re prepared and have plans in place to minimise the disruption to essential services. We’ll continue to closely monitor the situation and follow government advice on Coronavirus (Covid-19).

Health and wellbeing

If you feel like you are struggling, or if you’re concerned for a loved one and need support there are lots of useful helplines, support groups and online resources to help you cope at this difficult time.

Here are some helpful resources 

Crisis and emotional support helplines

You can also find a list of mental health topics, services and helplines at The Mental Health Foundation and the NHS

Community support

Covid Mutual Aid UK is a group of volunteers supporting local community groups to organise mutual aid through the Covid-pandemic in in the UK. Their focus is offering resources and connecting people to local groups and services. 

Domestic abuse

Domestic abuse

Drug and alcohol support


  • Alcoholics Anonymous offering local help to anyone experiencing problems with alcohol
    Helpline 0800 917 7650
  • Talk to Frank for support and advice on drugs and alcohol
    Helpline: 0300 123 6600



  • Cruse offer resources that share how bereavement and grief may be affected by this pandemic
  • Samaritans are available 24 hours a day if you need to speak to someone. They support  and  signpost you to resources  and information that may help you
  • The Good Grief Trust offer help, hope and support